Dream Clinics is registered with the Chamber of Commerce under number 68183968 and is located at Thijs Ouwerkerkstraat 33, 2132ZW in Hoofddorp.
Article 1 Definitions
In these general terms and conditions, the following terms are used in the following sense, unless explicitly stated otherwise.
Dream Clinics is the sole proprietorship of G. Tokmaji. Dream Clinics is also understood to mean certified medical practitioners or third parties hired by Dream Clinics.
- Client: The natural person who does not act in the exercise of a profession or business.
- Client: the Client who enters into a treatment agreement with the Service Provider.
- Service Provider: the legal entity that offers services to the Client, hereinafter: Dream Clinics.
- Offer: Any written offer to Client for the provision of Treatments by Dream Clinics.
- Treatments: The treatments Dream Clinics offers are filler and botox treatments as well as treatments for skin improvement.
- Assignment: Dream Clinics' implementation of the treatment agreement with regard to the treatment (s) requested by the customer.
- Agreement: the treatment agreement that the Client has ordered from Dream Clinics.
- Website: The website that Dream Clinics uses is https://www.dreamclinis.nl .
Article 2 Applicability
These terms and conditions apply to every offer from Dream Clinics, every agreement between Dream Clinics and Client and to every service and / or product offered by Dream Clinics. The present terms and conditions also apply to all agreements with Dream Clinics, for the implementation of which third parties must be involved.
2. Before a (remote) agreement is concluded, the Client will be provided with these general terms and conditions. If this is not reasonably possible, Dream Clinics will indicate to the Client how the Client can view the general terms and conditions, which is in any case published on the Dream Clinics website so that the Client can easily store these general terms and conditions on a durable medium. p>
Deviation from these terms and conditions is in principle not possible. In exceptional situations it is possible to deviate from the general conditions if this has been explicitly agreed in writing with Dream Clinics.
These terms and conditions also apply to additional, amended and follow-up assignments with the Client.
If one or more provisions of these terms and conditions are partially or wholly invalid or are destroyed, the remaining provisions of these terms and conditions will remain in force, and the invalid / voided provision (s) will be replaced by a provision with the same meaning as the original provision.
Uncertainties about the content, explanation or situations not covered by these terms and conditions should be assessed and explained in the spirit of these terms and conditions.
The applicability of articles 7: 404 and 7: 407 paragraph 2 of the Dutch Civil Code is explicitly excluded.
Article 3 The Offering
All offers made by Dream Clinics are without obligation, unless explicitly stated otherwise in writing. If the offer is limited or valid under specific conditions, this will be explicitly stated in the offer. There is only an offer if it is recorded in writing.
The offers made by Dream Clinics are without obligation. Dream Clinics is only bound by the offer if the acceptance thereof is confirmed in writing by the Buyer within thirty days. Nevertheless, Dream Clinics has the right to refuse an agreement with a potential Buyer for a reason justified for Dream Clinics.
The offer contains a complete and accurate description of the product offered and the associated prices. The description is so detailed that the Buyer is able to make a good assessment of the offer. Obvious mistakes or errors in the offer cannot bind Dream Clinics. Any images and specific data in the offer are only an indication and cannot be a ground for any compensation or the termination of the agreement (at a distance).
Delivery times in offers from Dream Clinics are indicative and do not give the buyer the right to dissolution or compensation if they are exceeded, unless explicitly agreed otherwise.
A compound quotation does not oblige Dream Clinics to deliver part of the items included in the offer or quotation at a corresponding part of the quoted price.
Offers or quotations do not automatically apply to repeat orders. Offers and quotations are only valid until stocks last, and according to the on-is-on principle.
Dream Clinics has the right to refuse an agreement without giving reasons. Such a refusal does not entitle the Buyer to compensation or any other compensation for refusing the order.
If several Clients and / or Clients place an assignment together, so that an agreement is concluded or if several assignments are merged, so that an agreement comes into existence, then each of the individual Clients is jointly and severally liable for the fulfillment of all obligations arising from that agreement.
Article 4 Formation of the agreement
The agreement is concluded at the moment that the Client gives Dream Clinics an instruction to perform one or more treatments for the performance of cosmetic procedures.
Client can only enter into a treatment agreement if it is established that Client:
Has reached the age of 18 years and has submitted a valid proof of identity to that end;
Before the treatment agreement has been clearly and comprehensively informed about the treatment, the possible risks and consequences, the possible expected result, aftercare of the treatment, costs of treatment and method of payment and the reflection time to reach a reasonable decision come, time of treatment;
In the event of guidance, care and / or accessibility, the Client follows the instructions.
Is aware of the Dream Clinics contact person in case of complications, and immediately contacts as discussed during the instructions.
Completed the treatment form completely and truthfully (anamnesis form);
All questions about the treatment have been asked and answered.
Dream Clinics is not bound by an Offer if the Client could reasonably have expected or should have understood or should have understood that the Offer contains an obvious mistake or error. The Client cannot derive any rights from this mistake or error.
An Offer is only valid if it is made in writing by Dream Clinics to the Client.
The right of withdrawal does not apply if the services are made available within the cooling-off period of 14 days and are delivered immediately after purchase.
The client is jointly and severally liable for the (payment) obligations arising from the treatment agreement.
During the intake, the Client is obliged to provide the contact person's details and their accessibility.
Article 5 Implementation of the agreement
Dream Clinics will endeavor to execute the agreement with the greatest possible care as may be required from a good contractor. All services are performed on the basis of a best efforts obligation, unless a result has been explicitly and in writing which has been described in detail.
When performing the services, Dream Clinics is not obliged or obliged to follow the instructions of the Client if this changes the content or scope of the agreed services. If the instructions result in additional work for Dream Clinics, the Client is obliged to reimburse the additional or additional costs accordingly.
Dream Clinics is entitled to engage third parties for the performance of the services at its own discretion.
Article 6 Changing the agreement
If during the execution of the agreement it appears that the agreement needs to be adjusted and / or supplemented, the Client is obliged to compensate this additional work according to the agreed rate. Dream Clinics is not obliged to comply with this request, and may require the Client to conclude a separate agreement for this. If a fixed price has been agreed for the services, Dream Clinics will inform the Client about the additional costs and / or financial consequences of the additional work.
If and insofar as a fixed price has been agreed for the performance of certain activities, and the performance of those activities leads to additional activities that cannot reasonably be considered to be included in the fixed price, or the price must be increased as a result of the incorrect data provided by the Client that are important for determining the price (unless Dream Clinics should have discovered the incorrectness of the data before determining the price), Dream Clinics is entitled to these costs, after consultation with the Client. , to be charged to the Client.
Article 7 Compliance with the agreement
Dream Clinics can suspend the agreement if the Client and / or Client has not paid the amount owed, has not cooperated or has provided no or insufficient information, as a result of which Dream Clinics cannot start the implementation of the treatments.
If the commencement, progress or implementation of the treatment is delayed because, for example, there is a case because the Client has not provided all requested information or has not provided it on time, does not cooperate sufficiently, the (advance) payment has not been received in time by Dream Clinics or if other circumstances, which are for the account and risk of the Client, cause a delay, Dream Clinics is entitled to start, execute or complete a reasonable extension of the treatment. Dream Clinics is never obliged to pay any compensation to client and / or Client as a result of the delay.
Both the Client and Dream Clinics can terminate the agreement in full or in part in writing with immediate effect if one of the parties is in suspension of payment, has filed for bankruptcy or the company in question is terminated by liquidation or other than the merging or reconstruction of the enterprise. If a situation as mentioned above occurs, Dream Clinics is never obliged to refund money already received and / or compensation. Dream Clinics is entitled to immediately also take back the goods that have not yet been paid for, and thereby retains the right to claim additional compensation from the Client.
Article 8 Cancellation of appointment
Agreements already made that are canceled 48 hours before the start date of the appointment, or where the Client does not appear on the appointment without cancellation, will be charged to the Client and / or Client.
In the event of a difference of opinion or lack of clarity about the date of the appointment, the date as planned in the Dream Clinics administration serves as the guiding principle.
In the event of cancellation of the agreement by the Client and / or Client, Dream Clinics will use reasonable endeavors to limit the cost of cancellation as much as possible
Article 9 Dream Clinics obligations
Dream Clinics doctors can use medications, implants, and other registered medical devices for treatment.
If the Client and / or Client requests a second opinion, Dream Clinics is obliged to comply with this request. Upon request, Dream Clinics will discuss the results of the second opinion with the Client and / or Client.
The treating doctors of Dream Clinics act in accordance with the care duties of a good contractor, as well as the requirements and guidelines that apply in accordance with the professional standard of the profession.
Dream Clinics keeps a file regarding the treatment of the Client. This data is collected about, among other things. medication use, treatment (s) performed, results, complaints and other relevant information.
Article 10 Client Obligations
Client and / or Client is obliged to cooperate at the first request of Dream Clinics.
In the event of illness, medication use or other circumstances that may be important for the possible implementation of the treatment, this must be discussed in advance with the doctor concerned.
Client must inform Dream Clinics as soon as possible if Client cannot fulfill an already scheduled appointment.
Article 11 Prices and payment
All prices are for individuals including VAT. The prices shown should preferably be paid per Pin at the location of Dream Clinics after the treatment has taken place.
Client cannot derive any rights or expectations from a budget issued in advance, unless the parties have explicitly agreed otherwise.
If there is a periodic payment obligation from the Client, Dream Clinics is entitled to adjust the applicable prices and rates in writing (only) in accordance with the conditions of the agreement, subject to a period of at least three months. >
If agreed, the Client must pay the advance before Dream Clinics commences its services.
Client must pay these costs at once per pin. Only in exceptional cases can this be deviated from if and insofar as Dream Clinics has given explicit and written permission. In which case the outstanding amount must be paid per invoice within the payment period of 14 days.
Article 12 Collection policy
If the Client does not meet its payment obligation, and has not complied with its obligation within the specified payment period of 14 days, the Client (if the Client has performed the assignment in the course of a profession or business without further notice of default) is in default the Client will receive a written reminder with the request to pay the due amount within the specified period.
From the date that the Client is in default, Dream Clinics will, without further notice of default, claim the statutory (commercial) interest (being at least 5% per year) from the first day of default until full payment and reimbursement of extrajudicial costs to be calculated in accordance with Section 6:96 of the Dutch Civil Code according to the scale from the decision on compensation for extrajudicial collection costs of 1 July 2012.
If Dream Clinics has incurred more or higher costs that are reasonably necessary, these costs are eligible for reimbursement. The judicial and execution costs incurred are also at the expense of the Client.
Article 13 Transfer of risk
Dream Clinics handles the (personal) data of the Client and Users of the website with care and will only use it in accordance with the privacy statement. If requested, Dream Clinics will inform the person concerned about this. Questions about the processing of personal data and further information can be sent by e-mail to firstname.lastname@example.org .
Client is responsible for processing data that is processed using a service from Dream Clinics. Client also guarantees that the content of the data is not unlawful and does not infringe any rights of third parties. In this context, the Client indemnifies Dream Clinics against any (legal) claim relating to this data or the performance of the agreement.
If Dream Clinics is required to provide information security on the basis of the agreement, this security will meet the specifications that have been submitted and a security level that, given the state of the art, the sensitivity of the data and the associated costs is not unreasonable.
Article 15 Suspension
Dream Clinics has the right to retain the data, data files, software and more received or realized by it if the Client has not yet (fully) met its payment obligations, even if it did, if it had been paid would be mandatory.
Dream Clinics is authorized to suspend the fulfillment of its obligations as soon as the Client is in default with the fulfillment of any obligation arising from the agreement, including late payment of its invoices. The suspension will immediately be confirmed in writing to the Client. In that case Dream Clinics is not liable for damage, in whatever form, resulting from the suspension of its activities.
Article 16 Force majeure
Dream Clinics is not liable if, due to a force majeure situation, it is unable to meet its obligations under the agreement.
Force majeure on the part of Dream Clinics is in any case understood, but is not limited to:
(i) force majeure of suppliers to Dream Clinics,
(ii) non-compliance with obligations of suppliers that are prescribed or recommended by Client to Dream Clinics,
(iii) defective items, equipment, software or materials of third parties,
(iv) government measures,
(v) electricity outage,
(vi) failure of the internet, data network and telecommunication facilities (for example due to: cyber crime and hacking),
(vii) natural disasters,
(viii) war and terrorist attacks,
(ix) general transport problems and (x) other situations that in the opinion of Dream Clinics fall outside its sphere of influence (foreseen and unforeseen) that temporarily or permanently prevent the fulfillment of its obligations.
If a force majeure situation lasts longer than one month, the agreement can be terminated in writing by each of the parties. If any services have already been performed on the basis of the agreement, in such a case a proportionate settlement will be made without any liability from each party to each other.
Article 17 Limitation of liability
If the provision of services and / or treatment by Dream Clinics leads to liability of Dream Clinics, that liability is limited to the costs charged in connection with the assignment.
Dream Clinics is not liable for consequential damage, indirect damage, business damage, loss of profit and / or loss, missed savings, damage due to business interruption and damage as a result of using services provided by Dream Clinics.
The amount of the compensation is further limited to the amount that the liability insurance of Dream Clinics pays per event per year.
Dream Clinics is not liable for damage that is or may be the result of any act or omission as a result of (incomplete and / or incorrect) information on the website or that of linked websites.
Dream Clinics is not responsible for errors and / or irregularities in the functionality of the website, malfunctions or the unavailability of the website for any reason.
Dream Clinics does not guarantee the correct and complete transfer of the content from and sent by / on behalf of Dream Clinics, nor for the timely receipt thereof.
The client guarantees the accuracy and completeness of the information and wishes it has regarding the assignment. Dream Clinics explicitly excludes all liability for (consequential) damage.
All claims of the Client for failure on the part of Dream Clinics lapse if they have not been reported in writing and with reasons to Dream Clinics within six months after the Client was known or could reasonably have been aware of the facts on which he bases his claims.
Article 19 Intellectual Property Rights
All IP rights and copyrights of Dream Clinics rest exclusively with Dream Clinics and are not transferred to the Client.
The Client is forbidden to disclose and / or multiply, modify or make available to third parties all documents on which the IP rights and copyrights of Dream Clinics are concerned without the express prior written permission of Dream Clinics. If the Client wishes to make changes to items delivered by Dream Clinics, Dream Clinics must explicitly give its approval for the intended changes.
The Client is forbidden to use the products on which the intellectual property rights of Dream Clinics rest other than agreed in the agreement.
Dream Clinics is entitled to place the images it has taken of Clients that have undergone treatment on its website and / or social media channels for the purpose of its own promotion and / or publicity with (prior) explicit permission from the Client.
Article 20 Safeguarding and accuracy of information
Client is responsible for the accuracy, reliability and completeness of all data, information, documents and / or documents that he provides to Dream Clinics in the context of an assignment. Even if this data comes from third parties, the Client is responsible for this.
The client indemnifies Dream Clinics from any liability resulting from non-compliance or late compliance with the obligations from the previous paragraph.
The Client indemnifies Dream Clinics against claims from third parties with regard to intellectual property rights to the data and information provided by the Client that can be used in the execution of the assignment or agreement.
If the Client provides Dream Clinics with electronic files, software or data carriers, the Client guarantees that they are free of viruses and defects.
Article 21 Complaints
If the Client and / or Client is not satisfied with the service, the establishment and / or execution of the Dream Clinics treatment agreement, the Client is obliged to resolve these complaints as soon as possible, but no later than within 2 weeks after the relevant reason complaint led to report. Complaints can be reported via email@example.com with the subject "complaint".
The complaint must be sufficiently substantiated and / or explained by the Client for Dream Clinics to be able to handle the complaint.
Dream Clinics will respond to the complaint as quickly as possible, but no later than within 14 days after receipt of the complaint.
Article 22 Applicable law
Dutch law applies to the legal relationship between Dream Clinics and the Client. The applicability of the Vienna Sales Convention (CISG) is explicitly excluded.
Dream Clinics can unilaterally change these terms and conditions. The most current version can be found on the website.